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Owned and operated by A Penny "Saved", we welcome your questions about massage chairs, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return or exchange, please visit our Return Policy page or send us a message through the contact form below.
Can I exchange a product for a different model?
Yes, exchanges are available within the terms of our Return Policy. If you are considering a different massage chair, sauna, or red light therapy mat, contact our team and we will walk you through the process.
How do I choose the right massage chair or sauna for my space?
We recommend measuring your available space and reviewing the product dimensions listed on each product page. If you need personalized guidance, our team is happy to help you find the right fit for your home.
Do your infrared saunas and red light therapy mats require special installation?
Most of our infrared saunas and red light therapy mats are designed for convenient home use with standard household outlets. Each product page includes setup details, and our team can answer any specific questions before you purchase.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to reply to every inquiry within one business day so you are never left waiting.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
Shop with confidence knowing eligible products are backed by our 30-Day Returns Policy.
